We want to be your on-site
support! Our services are designed for home users and small
businesses where you need a computer professional to solve your
problem. We offer professional, courteous service at reasonable
prices. Here are some of the services offered:
Unfortunately, sometimes computers break. Fixing it can require
considerable skill and knowledge, and the sheer inconvenience of
disconnecting everything so that you can either haul your
computer to the nearest store (or worse mail it back to the
company you bought it from) makes a bad situation worse.
Thankfully RSEGroup, Inc. can undertake the vast majority of
repairs onsite*, in your home or office at a reasonable cost. We
arrive at your door with a full line of quality replacement
computer components so that most of the time, we can repair the
computer on the spot! Repairs are not just limited to hardware
either, software can be just as tough to fix and equally
frustrating. Fortunately we can solve most Windows® related
problems too.
*Please be aware that, due to the specialized parts and equipment
required, it is not practical for RSEGroup to undertake monitor,
laser printer, or notebook repairs on-site. These jobs really
are best done in a fully equipped workshop.
No matter how good the specification was when you bought it, it's a sad
fact of life that computers age quickly. The good news is that
most systems 12-24 months old can be brought up to speed at a
reasonable cost, and older systems can still have their working
lives extended.
RSEGroup will happily work with you on a full upgrade solution, taking
into account your existing hardware and software, desires, and
budget. From a simple memory upgrade right through to a total
system overhaul, you can trust RSEGroup to have the right
service at a great price.
Should you decide to go for a brand new system with all the
bells and whistles, we can custom build one for you too!
There was a time when networks were reserved only for large
companies with huge IT budgets and support departments to match.
Not any more. Installing a small business or home network is not
as expensive as you may think, and offers several advantages:
Easy file sharing between computers.
Cable/DSL internet connection sharing.
Printer sharing.
For internal networks security isn't such an issue, but you should
be aware that the moment your network is connected to the
outside world (usually via the internet) you are at risk from
malicious intruders. In fact your cable or DSL provider will
usually recommend that you disable all file and printer sharing
to reduce your risk. RSEGroup can set up internet connection
sharing that is safe, secure, and hassle-free while still
offering all the advantages of file and printer sharing.
As an extra bonus, small business networks installed by RSEGroup include
a software firewall configured on each machine at no extra
charge. It is also highly recommended that all networked
machines have anti-virus software installed, so if you don't
have this protection already we'll be happy to supply and
install it for you.
Professional on-site installation can make the world of difference, even
if you're not a first-timer. No stress, no crawling round on
your hands and knees. Put your feet up and have a coffee while
someone else does it all . As part of the installation package
you can have printers, scanners, and most other peripherals set
up and installed too.
Software can be even trickier to set up properly, particularly operating
systems and high level applications. RSEGroup can install and
configure virtually any software for you and resolve the vast
majority of conflicts that may arise in the process.
Maybe you're about to connect your office to the Internet for the first
time and you're a little bemused by all the jargon? We can help
with that too! RSEGroup will install the necessary software, get
you connected to your ISP, and even set up email accounts for
you. Need Website Hosting and Design? RSEGroup can do that for
you as well. We are a Information Presence Provider (Providing
Presence but not a physical connection)
RSEGroup can provide training on Microsoft® Windows® 95/98/2000/XP,
internet/email use, specific application use and general PC use.
The time savings can really mount up when you know some of the
shortcuts and features that your machine offers. Training that's
provided in the comfort of your office is a definite plus too.
RSEGroup Inc. has developed a computer service plan that is designed to
meet your business system needs giving you a high level of
flexible coverage at a cost that is very affordable.
Find out
more here.
RSEGroup builds custom workstations and servers to your specifications.
Each machine carries a 1 year on-site warranty that covers all
parts and labor. Two and three year agreements are available
too.
Travel Charge = $20
Service/Training = $75 per hour (billed in quarter hours)
Emergency Service = $150/hour
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